Privacy Policy
How we handle the information you give us when you browse, order or request a quote.
Who we are
Nexorium Labs LLC, 3008 Choctaw Rd, Commerce, TX 75428. Contact info@nexoriumlabs.sbs or +1 425 954 7853 for any privacy question.
Information we collect
- Order and quote details — name, company, email, phone, billing and shipping address, and what you ordered or asked us to quote.
- Payment information — handled by our payment processor. We receive a confirmation and limited card details such as the last four digits; we do not store full card numbers on this site.
- Site usage — basic technical data such as pages viewed and device or browser type.
- Local storage — your cart and recent order references are kept in your own browser so the site works between visits.
How we use it
- To quote, process, produce, ship and invoice your order.
- To answer questions and provide support on an order or return.
- To keep records required for accounting and tax.
- To improve the catalogue and the site itself.
Who we share it with
Only with parties needed to complete your order: payment processors, freight carriers, and our accounting and IT providers, plus authorities where the law requires it. We do not sell personal information.
Retention
Order and invoice records are kept as long as required for tax, warranty and accounting purposes. Quote enquiries that do not become orders are kept only as long as they are commercially useful.
Your rights
Depending on where you live, you may have the right to request a copy of the personal information we hold, to have it corrected or deleted, to opt out of marketing messages, and not to be discriminated against for exercising those rights. Email info@nexoriumlabs.sbs and we will respond within the period applicable law allows.
Security
The site is served over an encrypted connection and access to order records is limited to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This is a business-to-business and consumer products site and is not directed to children under 13.
Cookies
See our Cookie Policy for details on browser storage.
Changes
We update this policy when our practices or applicable law change. The current version is always published on this page.